CVE-2020-11466

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

CVSS v3.1

4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

CVSS v3.0

7.6 HIGHCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:L

CVSS v2.0

4.0 MEDIUMAV:N/AC:L/Au:S/C:P/I:N/A:N

EPSS

1.23% chance of exploitation in the next 30 days, 67th percentile

Published

2020-04-01

Updated

2024-08-04

Proof-of-concept exploits (1)

• https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/

References

• CVE Record
• NVD entry

Related

• CVE-2020-11465
• CVE-2020-11467
• CVE-2020-11464
• CVE-2020-1147
• CVE-2020-11463
• CVE-2020-11474